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That switch is taking place nationwide today, and is operatingb a help center for consumers in cooperatioh withthe . As of 11 549 people had calledthe toll-free numbert for the help center to ask questions. Accordingv to preliminary datafrom Elon, most of those calleras were asking for help getting a federally sponsoreed coupon that covers part of the cost of buying a convertefr box. Other callers were receiving analog errore messages even though their TVs were hookefd upto cable, which shouldr avoid the problem, or having othe issues. Only 30 of the callers in the morning were fromthe Triad. Most of those having troubler were in Charlotteor Raleigh.
The toll-free number is availablwe today and tomorrowat (877) 410-3388.
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